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TOTAL BODY POLICIES

GENERAL STUDIO INFO

  • Please park on the street or along the fence-line in the parking lot, additional parking can be found at Fresh Market. 

 

  • First time clients please arrive 10 minutes before class to sign and complete our intake and liability form 

 

  • We require grip socks for safety. Getting sweaty doing Pilates and barre is part of the fun. However slipping on the equipment or floor is not fun!  Grip socks add an extra layer of protection and traction for our clients. You may bring your own grip socks or we have socks for sale at our studio. 

 

  •  We retain the right to refuse service to anyone.

  • Total Body Pilates has the right to cancel or combine classes if there are less than 3 people signed up.

 

 

RESERVATIONS

 

  • All classes must be pre-paid in advanced.  You may prepay online through our MindBody Online scheduler or call our studio.

 

  • Please reserve your class/session online through our website 

 

  • We understand life can be hectic but we ask that you arrive 5 minutes early to class. We do not allow late clients to join for safety reasons and in consideration for others.

 

  • If you do not show up for your reserved class, it will be considered a late cancel. Your account will forfeit that class.

 

EXPIRATION

All services have an expiration dates, please be advised when purchasing services. Expirations can be extended for a 30 dollar fee.

 

UNLIMITED REFORMER and  AUTOPAY PACKAGE & UNLIMITED MAT

  • All Monthly Unlimited Packages are subject to a Late Cancel / No Show fee per occurrence. Late Cancel No Show Fees are as follows:

    • No Show or Late Cancel Fee for a Group Reformer Class $25

    • No Show or Late Cancel Fee for a Mat class is $15

 

GROUPON 

Groupon is a deeply discounted service to introduce new clients to our studio. 

  • You will be asked to reschedule if we need to accomodate our regular clients. 

  • No-shows or late cancels affect our business. If you have a no-show or late cancel, you will be charged 25 dollars. 

      If you have more than 2 no-shows you will forfiet your pass.

  • Your Groupon expires 90 days from the DATE OF PURCHASE, not the date of activation. 

 

  • We do not offer extensions but you may apply the Groupon price towards a package. 

  • Total Body
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2065 South 2300 East

Salt Lake City, Utah

84109

(801) 244-3445